If your item preferences change, make sure to review your notes if you order the same items in the future. You can also view your item total, adjust quantities, or remove items from your cart. To add an item to your order— 1. If your shopper is already working on your order, you’ll need to contact your shopper directly. Tap the Account icon. Not able to find an item you’re looking for in our inventory? Make sure you're in the correct Store page. For best results, download the latest version of the Instacart app for The Instacart app lets you track your personal Shopper’s progress and view item changes. You can also adjust the item quantity by using the + or - buttons. Your delivery driver will see these instructions when they start heading your way.
Replacement instructions. If your shopper is already working on your order, you’ll need to contact your shopper directly. Typically, this is 30-60 minutes before the requested delivery time. You can Approve changes or choose Other options for each item. Item instructions carry over to future orders. Chat in the Instacart app. If your Shopper has already started working on your order, you can Tap the plus or minus symbol to increase or decrease quantityIn the item list, select the item you want to adjust the quantity onOn this item, click the number and adjust as you like Go to the Instacart website (this feature isn’t currently available in the Instacart app)You can select other options for replacements, or choose a refund for the item instead. Note: We reserve the right to cancel an order for any reason, including as a result of incorrectly priced items. If you received a wrong order or if your order never arrived, please contact Instacart Care. Add a special request. 5 Verify the progress of the shopper. Use the search box in the app or on the website. To add an item through your app: Select “Your Orders” from the menu. In the app— Tap the Store name at the top of the screen to see a list of available stores for your location. Save your updated order. At the bottom of the cart window, tap Add to Order in Progress 5. Adding a photo is optional, but can really help your personal shopper with locating your special request.
You’ll be asked to add a delivery address and your payment information. Tap the current order card at the bottom of the screen OR. Follow prompts for confirmation. When this happens, you have some options—Your shopper will be prompted to select the best possible replacement for your item. Tap the "See Shopped Items" button, once you've received the text message and you see the page change to add the giant green box with buttons. At the bottom of the cart window, tap Add to Order in Progress. You can either search for a specific item you’re looking for, or browse by department.
*Some in-store sales may not apply. Tap Account > Your orders. Add it to your cart by tapping or click clicking +Add or Add to Cart.
You’ll have separate carts for each store and can switch between stores while you’re shopping to find and add items. We’ll let you know in your order screen if that happens. Adding instructions for specific items, replacements, or deliveryBy adding instructions for how you’d like your order shopped or delivered, you can let your shopper know that you’d prefer greener bananas—or help them find your apartment to drop off your order!You can add item instructions from your cart, on the checkout page, or even after you’ve placed your order (but before it’s been shopped).
Sometimes the item you want might be out of stock. With Instacart, you can shop from multiple stores when placing an order. If you’d like to add an item after the shopping process has started you can use the chat feature to ask your shopper … How Instacart Works Instacart Express Placing Orders Order in Progress Delivery Fees and Pricing Profile and Account Settings Terms of Promos & Credits Enter as many details as you can about the item. From your cart—click or tap Instructions on the item you’d like to leave a note for From the checkout page—click or tap Review to … Begin an order on Instacart.
Add it to your cart by tapping or click clicking . We’ll also make recommendations based on what you’ve bought before, or what’s popular in your area. When I try to add items it’s not giving me the option To add to my existing order. Tap Your orders. When this happens, you have some options—Your shopper will be prompted to select the best possible replacement for your item. Switching between stores. The new setup since COVID 19 is a default 5%. to search the catalog or choose a replacement from a list of suggestions.to get a refund instead when the item is out of stock.Keep in mind that you’ll be refunded or charged for the difference in price on any replacement items.If you have order notifications turned on while your order is active, you’ll receive alerts when an item is replaced or refunded by your shopper.Adding delivery instructions can help shoppers deliver your order quickly. Add or update items in an order you've placed. Tap See Shopped Items to view items already found and changes like replacements and refunds. After you’ve ordered—visit the Order page to review your items and add any instructions; Item instructions carry over to future orders. Make sure you’re in the correct Storepage 2. If search doesn’t help you find the item you want, you can click or tap Enter as many details as you can about the item.
When you’re ready to check out, visit your cart and tap or click the green button.
Tap the current order card at the bottom of the screen ORagain to view all the completed changes and items in your order.Note: Depending on your selected retailer and delivery time, your order may be stored at the appropriate temperature for each item until delivery. For orders in process, we place a temporary authorization hold for a slightly higher amount than your estimated order total. Open the Instacart app while your order is in progress. If you have items in your cart from more than one store, you’ll need to choose a delivery window separately for each store. Learn more about updating your order. Sometimes the item you want might be out of stock. Alcohol is not available at all retailers and markets, and we cannot fulfill special requests for alcohol items. Then, go ahead and place your order!
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